ITIL is really just a big dose of COMMON SENSE
As our team implements System Center across the globe, and are constantly pushing the Service Management framework with a focus on Microsoft Service Manager, it is interesting to observe organizational...
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Modernizing Asset Management
Is it just me or does it seem like some aspects of asset management software are still stuck in the ‘90s? One area in particular that seems like it was designed by someone that’s probably retired and...
View ArticleNew Cireson SCSM Self-Serivce Portal/Analyst Portal and SMA Connector Demo
Last week the Cireson team attended the System Center Universe conference. We love that conference because it is really a “by the community, for the community” type of event. I was one of the...
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Enhancing Activity Management with some Orchestrator and Powershell Magic
Activity Management in a Nutshell ITIL defines a process as a structured set of activities designed to accomplish a specific set of objectives. System Center Service Manager 2012 takes this definition...
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BYOD – Are You Ready ?
So you receive a meeting invite with a caption of BYOD, and you’re thinking wow what kind of meeting is this, should I spike my coffee or bring a six pack? Well it’s more likely that you should bring...
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Authorizing Computers for Software Applications using Cireson Asset Management
One of our customers recently inquired about a workflow involving Service Manager and Cireson Asset Management. The request got kicked over to our consulting team, and, since I was feeling fresh,...
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Outlook Console: The Underrated Beauty!
Hey, hello, howdy, hi. It’s been a while since the Outlook Console has been released by Cireson, however, I feel like it does not get the recognition it quite deserves – thus, this blog post. Let’s...
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Hack your own solution in Cireson Portal v3!
There is a lot of cool functionality going on in the Portal, and the more I use it, the more I see how you can combine all these little pieces to make your own even cooler custom stuff. How about this?...
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Monitoring an SCSM connector for completion or: How I learned to stop...
Ah automation. One of my favorite things in the world! If I had a dating profile, it would probably say that I enjoy long walks on the beach, smelling flowers in the springtime, and automating tasks...
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3 Tips from Cireson’s Service Manager 2012 R2 Move to Azure
Moving workloads to Azure to achieve cost savings and performance advances is something you may have heard Microsoft evangelizing in the last few months. Well, here at Cireson, we actually made the...
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Automated Installation of Cireson Portal or: ALMs for the poor
Brief history When I first started with Cireson some months back, we were just wrapping up development on V3 of the self service portal (SSP), and I was tasked with creating the setup program that...
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Solution Accelerator – Decision Engine
A few weeks back, we introduced the Cireson Decision Engine, which is in essence, a Solution Accelerator that we use internally by our Professional Services team to help deliver a dynamic experience to...
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Installing SMlets on System Center Orchestrator 2012 Server without a...
The title really says it all and I’m not going to re-hash the details and pretend like I came up with this, but I am going to share with you a little trick that will allow you to use this on multiple...
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Understanding Cireson Asset Management – Part 1
Configuration Manager with Cireson for full Asset Management – Part 1 Welcome to the first in a series of blog articles on providing asset management from a Microsoft System Center 2012 R2...
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Understanding Cireson Asset Management – Part 2
Configuration Manager with Cireson for full Asset Management – Part 2 This is part two in a series of blog articles on providing asset management from a Microsoft System Center 2012 R2 Configuration...
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Understanding Cireson Asset Management – Part 3
Configuration Manager with Cireson for full Asset Management – Part 3 This is part three in a series of articles providing information on asset management from a Microsoft System Center 2012 R2...
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Understanding Cireson Asset Management – Part 4
This is part four in a series of articles providing information on asset management from a Microsoft System Center 2012 R2 Configuration Manager basis when integrated with Cireson. In this series, we...
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Hitting Limits and Breaking Through – Making Orchestrator Work for You!
If you’ve ever worked with Service Manager, you’ve probably tried to automate a few processes. Now, in a lot of cases, working with System Center Orchestrator will get the job done just fine. The...
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Introducing the Cireson Software Asset Management Enumerator (SAME)
We have just published to CodePlex the Cireson Software Asset Management Enumerators (SAME), which is a community solution developed by the Cireson Partner and Community Enablement (PACE) team to...
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The Azure Cost Calculator for SC 2012 R2 Service Manager
One the biggest challenges in helping customers to get comfortable with Microsoft Azure is helping them to estimate the costs of hosting workloads in Azure. As an organization that happily hosts 100%...
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